Last Updated: 7 September 2026

ManPack Pte. Ltd. (“ManPack”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data we collect.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact us, use our services or otherwise interact with us.

1. Personal Data We Collect

Depending on how you interact with us, we may collect:

• Name and contact details;
• Company and job title;
• Email address and telephone number;
• Information you provide when submitting an enquiry or requesting a demonstration;
• Information relating to your use of our Services;
• Information provided by our customers for the purpose of conducting AI voice calling campaigns; and
• Technical information such as IP address, browser type and website usage information.

2. How We Use Personal Data

We may collect and use personal data for purposes including:

• Responding to enquiries and requests;
• Providing demonstrations and information about our Services;
• Providing, operating and improving our Services;
• Managing customer accounts and campaigns;
• Conducting and managing AI voice calls on behalf of our customers;
• Communicating with customers, prospects and business contacts;
• Sending relevant business or marketing communications where permitted;
• Managing payments, contracts and business administration;
• Maintaining the security and functionality of our systems; and
• Complying with applicable laws and regulatory requirements.

3. Personal Data Processed on Behalf of Customers

Where a customer provides us with personal data for the purpose of using our AI voice calling services, ManPack generally acts as a data intermediary processing that information on the customer’s instructions.

The customer remains responsible for determining the purpose and manner in which that personal data is collected and used, including ensuring that the customer has the appropriate authority to provide the data to us.

Our processing of customer data is also governed by our Data Processing Agreement where applicable.

4. Disclosure of Personal Data

We may disclose personal data to:

• Our employees and authorised personnel;
• Technology and service providers that support our business and Services;
• Telecommunications, cloud, AI and voice technology providers;
• Professional advisers and service providers; and
• Government authorities or other parties where required or permitted by law.

We do not sell personal data to third parties.

5. International Transfers

Some of our service providers may process or store information outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to provide our Services, comply with legal obligations, resolve disputes and enforce our agreements.

When personal data is no longer required, we will take reasonable steps to delete or anonymise it.

7. Data Security

We maintain reasonable administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Access and Correction

You may request access to or correction of your personal data held by us, subject to applicable laws and any applicable exceptions.

You may also request that we delete your personal data where permitted by applicable law.

To make a request, please contact us using the details below.

9. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and improve our marketing and services.

You may adjust your browser settings to manage or disable cookies. Some website functions may not operate properly if cookies are disabled.

10. Marketing Communications

Where permitted by law, we may send you information about our products, services, events or other business updates.

You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe mechanism provided in the communication.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services or applicable laws.

The latest version will be published on our website with the updated date shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a request concerning your personal data, please contact:

ManPack Pte. Ltd.
Singapore

Email: contact@manpack.sg

This Privacy Policy is governed by the laws of Singapore.